Electronic Arts

Production Operations Analyst

EA’s Fan Growth organisation is responsible for elevating the experiences customers get from our entertainment and maximising their fun. We’re obsessed with the experiences our fans have with EA. We value people who bring new ideas and perspectives to make Fan Growth a great place to be and be from. We celebrate diversity and inclusion. It’s just as important for us to create great experiences for our people as for our players. We’re looking for people who will show up excited to work and ready for fun.

The Fan Growth Production team delivers video and design assets for all EA global marketing campaigns, and the Operations group is singularly focused on capturing and analysing data for better informed decision-making and driving greater efficiencies for the team. The Production Operations Analyst collects and analyses data, delivers findings in easy to understand reports, and provides recommendations to team leadership.

The Production Operations Analyst will report to the Director, Production Operations.

Responsibilities:

• Daily management of resource tracking and inputs into operations management tool (AirTable).

• You will manage data integrity, resource allocations, and reporting quality across all of Production organisation.

• You will guide resource and content production reporting and dashboard development in close partnership with our Content Solutions and Activation team.

• You will break down reporting data and provide analysis to help us improve efficiency and support decision-making.

• Understand overall system functionality between AirTable and Anaplan and lead connection points in partnership with Fan Growth Operations manager.

• Develop relationships with internal partners across several disciplines and levels of management.

Qualifications:

• 4+ years experience using project and production management tools like AirTable, Asana, Frame.io, or Frontify.

• High comfort level using Excel to create reports.

• Experience analysing data, summarising into insights and communicating in concise manner.

• Knowledgeable with content production process. Experience at a creative agency is a bonus.

• Effective at communicating with different audiences: producers, cinematic artists, writers and senior leaders.

• A willingness to jump into the unknown and solve new problems.