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General Information

Locations: Redwood City, California, United States of America 
  • Location: Los Angeles - Del Rey
  • State: California
  • Country: United States of America

  • Location: Kirkland
  • State: Washington
  • Country: United States of America

  • Location: Vancouver
  • State: British Columbia
  • Country: Canada

  • Location: Austin
  • State: Texas
  • Country: United States of America

  • Location: Orlando
  • State: Florida
  • Country: United States of America


Role ID
215404
Worker Type
Regular Employee
Studio/Department
Marketing
Flexible Work Arrangement
Hybrid

Description & Requirements

Electronic Arts crée des expériences de divertissement exceptionnelles qui inspirent les joueurs et les fans du monde entier. Ici, tout le monde fait partie de l’histoire. D'une grande communauté internationale. C'est un lieu où la créativité s’épanouit, où les nouvelles perspectives sont bienvenues et où les idées comptent. Une équipe dans laquelle chacun fait évoluer le jeu.

Senior Manager, Marketing Operations

Electronic Arts

Los Angeles, Kirkland, Vancouver, Austin, Orlando

The Senior Manager, Marketing Operations role at Electronic Arts is a tactical builder with expertise in media operations, process design, and financial planning. You are passionate about improving how work gets done by building scalable, repeatable processes and partnering with teams across the organization. You are comfortable working in a evolving environment, bringing structure to complex operational challenges, and identifying opportunities to improve efficiency.

You will lead operational initiatives, establish processes that support consistent execution, and collaborate with stakeholders across multiple business units to drive alignment and operational effectiveness. You will help teams navigate change, support informed decision-making through operational and financial insights, and contribute to the continuous improvement of media operations.

You will report to the Senior Director, Operations. This is a hybrid role requiring three days per week in one of the listed office locations.

Required Competencies

  • You have demonstrated experience in the media buying/planning life cycles, including full-funnel marketing strategies, ad technology, media mix modeling, attribution models, and creative production pipelines.
  • You will navigate a matrixed media advertising environment, balancing the needs of independent product teams while aligning them toward a unified operations strategy.
  • You bring experience introducing new tools and new processes to teams to implement standardization of operations and reporting. Change management specialization identifying user needs and aligning them to new ways of working.
  • You have demonstrated financial acumen with experience managing media budgets, advanced forecasting, and collaborating with budget owners across multiple business units.
  • Monitor actual spend against budget, identify potential overages or underruns, and recommend budget reallocations across products based on financial performance and our priorities.
  • You have experience managing across department projects and coordinating business operations across multiple teams and partners, including ownership of recurring reporting cadences, project timelines, project deliverables, and status tracking.
  • Evaluate existing workflows, identify process inefficiencies, and develop standardized operating procedures (SOPs) that support consistency and scalability across multiple products.
  • Influence decisions, and build productive working relationships with teams, agency partners, and external vendors.

Experience

  • Minimum of 10 years of experience in full-funnel media strategy and buying within a complex, changing enterprise, or in enterprise program management leading large scale change initiatives.
  • 5+ years of experience in Operations, Program Management, or Business Excellence within the media, tech, or video games space.
  • Expertise in leading large-scale organizational change and setting new standards, tools, and processes for media operations.
  • 5+ years managing complex and dynamic budgets, handling forecasting and real-time adjustments, and managing reporting cadences to sr executives.
  • Bachelor's degree in Marketing, Business Management, or a related field.

Additional Qualifications

  • Understanding of the evolving media landscape, with experience with innovation and continuous improvement.
  • Hands-on experience building workflows and operating processes using modern project management tools (Airtable, Asana, ClickUp, and Jira).
  • Technical expertise in pulling reports from live data sources using SQL queries or agentic workflows.
  • You can succeed in an environment with broad latitude for decision-making and a goal of redefining continuous improvement.
  • Commitment to encouraging diversity, equity, and inclusion within teams and across the organization.

If you are ready to help lead the transformation of EA's media operations and set the standard for industry excellence, we encourage you to apply.

  • British Columbia (depending on location e.g. Vancouver vs. Victoria)
    • $133,500 - $186,400 CAD
  • California (depending on location e.g. Los Angeles vs. San Francisco)
    • $153,700 - $233,600 USD
  • Washington (depending on location e.g. Seattle vs. Spokane)
    • $144,900 - $196,500 USD

In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees. Certain roles may also be eligible for bonus and equity.  


For Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity.



À propos d'Electronic Arts
Nous sommes fiers de notre vaste catalogue de jeux et d’expériences, de nos sites à travers le monde et des multiples opportunités à saisir au sein d’EA. Nous valorisons l’adaptabilité, la résilience, la créativité et la curiosité. D'un management qui laisse s'exprimer tout votre potentiel à la création d’espaces dédiés à l’apprentissage et à l’expérimentation, nous vous offrons les conditions qui vous permettront de faire un travail fantastique et de profiter d'opportunités de progression.

Nous adoptons une approche holistique pour nos programmes d'avantages sociaux, en mettant l'accent sur le bien-être physique, émotionnel, financier, professionnel et communautaire qui favorise une vie équilibrée. Ces programmes sont conçus de façon à répondre aux besoins locaux et peuvent inclure une couverture médicale, un soutien au bien-être mental, de l'épargne pour votre retraite, des congés payés, des congés parentaux, des jeux gratuits et bien plus encore. Nous encourageons le développement d'environnements dans lesquels nos équipes peuvent donner le meilleur d’elles-mêmes.

Electronic Arts offre des opportunités d'emploi équitables. Toutes les décisions de recrutement sont prises sans prise en compte de la race, la couleur de peau, la nationalité, l’ascendance, le sexe, le genre, l'identité ou l'expression de genre, l’orientation sexuelle, l’âge, les informations génétiques, la religion, la situation de handicap, l'état de santé, la grossesse, le statut marital ou familial, le statut militaire ou toute autre caractéristique protégée par la loi. Nous étudierons également, conformément à la loi, les candidatures de personnes ayant un casier judiciaire. EA adapte ses lieux de travail pour les personnes en situation de handicap, conformément à la loi en vigueur.