Electronic Arts

Electronic Arts is looking for students to join our world-class internship experience. For more information about our Next-Gen Program, visit https://www.ea.com/careers/interns-and-university-graduates.

Welcome to Maxis, home to tinkerers, craftspeople, & storytellers. Our goal is to inspire everyone to make a better world through creative play. As the developer of The Sims, we create games and experiences for millions of people around the world and are always looking for new ways to inspire our players. Maxis is a place where you can do what you love and help others grow while doing it; a place where your unique voice can be heard and seen. We put creativity and inclusivity at the core of our work and don't settle for seeing the world only as it is, but aim to build a world as it could be.

You will report into the Senior Production Director on The Sims Franchise.

Responsibilities:

• Be a main contact for The Sims community, including content creators and the wider core community. 

• Strategize across teams with how we best collaborate with the community for a range of activities, including early access feedback, game play, marketing, and more. 

• Understand the different players’ motivations, needs, and desires to identify brand risk and help ensure success of important moments. 

• Collaborate with other teams across Brand, Studio, Comms, Creator, and Social to support achievement of tactics/campaign beats for launches and go to markets. 

• Create frequent community feedback and sentiment reports for Communications, Brand and Studio teams, escalating trending themes or broader topics.  

• Organize and moderate Community Councils to deliver audience-relevant feedback to Studio, Brand and Communications partners across titles. 

• Help the studio understand the community’s wants, motivations, and need to inform future gameplay. 

Qualifications:

• You will work with the Senior Manager to develop community strategies.

• You will oversee the production of community programming with PR and social media teams, including developer livestreams, blogs, and studio spotlight pieces.

• You will forge relationships with territory leads to ensure execution of plans are consistent globally.

• Grow our community voice, developing a shared culture and identity and maintaining a tight dialogue between the studio, EA, and players.

• Use the Creator Network program to manage opportunities and grow community engagement.

• Build close relationships within studio teams. 

• Cultivate relationships with top influencers, and players within the community.

• Partner with Integrated Comms team, Studio, Marketing and Customer Experience to ensure community messaging across the organization.

• Collaborate and share with other EA Community Managers on standards and innovations.

• Manage patch notes creation and publishing.

• Up-to-date Community reporting on fan feedback, game issues, or relationship challenges

• Maintain a positive reputation at work and within the community.