Electronic Arts

The Data & Insights (D&I) team harnesses the power of data to deliver transformative insights and solutions to EA game teams and players. D&I teams are involved in every aspect of data, driving strategy and governance; building powerful data and AI applications; and developing personalization, experimentation, analytics tools, and more. When you join D&I, you're joining a team of passionate experts working to enable more profound understanding, better ways of working, and more meaningful experiences for our players.

As the Business Operations Lead, you will own operational execution of D&I. You will manage rhythms of business, enforcing operating mechanisms and ensure leadership has clear decision-ready insights. 

Reporting to the Sr. Operations Manager, you will serve as a central integrator across planning, reporting, and communication. 

Responsibilities:

• You will own and enforce the organization’s rhythm of the business, ensuring consistency, timeliness, and execution discipline

• You will build and deliver executive-ready reporting, synthesizing data into clear, decision-oriented insights

• You will manage financial operations, including discretionary spend, vendor costs, and contractor budgets, highlighting risks and variances

• You will support workforce planning by coordinating headcount intake, validating requests, and tracking hiring progress against plan

• You will design and implement scalable processes, policies, and operating mechanisms to improve efficiency and consistency

• You will drive operational excellence by identifying inefficiencies, improving transparency, and reducing friction across workflows

Qualifications:

• 5+ years in business operations, program management, or consulting, with demonstrated ownership of complex, cross-functional workstreams

• Proven ability to manage multiple priorities in a fast-paced, evolving environment

• Proven ability to run operating cadences and deliver executive-ready reporting with clear, decision-oriented insights

• Strong financial acumen, including budget management, cost control, and variance analysis

• High attention to detail with proficiency in core tools (Excel, PowerPoint; Power BI)