Electronic Arts

Reports To: Director, Global Inclusion

Location: Guildford, UK - Hybrid 3 days per week

The ERG Enablement Partner (Global) enables globally focused Employee Resource Groups by operationalizing inclusive, scalable practices and serving as the primary contact for all operational and enablement needs related to assigned ERGs.

You will be the end-to-end operational owner for the ABLE, MOSAIC, and PRIDE ERGs, supporting ERG leaders across regions and being the central liaison between global strategy and regional execution. You will partner with the ERG Strategy Lead to ensure consistency and cohesion across EA's enterprise ERG ecosystem. You will analyse complex situations and turn insights into clear, relevant plans. You will build trust across global teams and adapt your approach to different cultural contexts. You will manage projects across regions, adapting plans as needs evolve to ensure timeline delivery.

Main Responsibilities

ERG Portfolio Ownership, POC & Strategic Partnership

• Be the single contact for all operational, enablement, and coordination needs for ABLE, MOSAIC, and PRIDE.

• Be the trusted operational advisor to ERG leaders, supporting planning, governance, prioritisation, and execution.

• Partner with the ERG Strategy Lead to ensure ERG programming, operating practices, and governance align with enterprise ERG strategy and standards.

• Evaluate priorities, risks, and constraints; recommend trade-offs that maximise ERG impact while maintaining enterprise consistency.

• Balance global consistency with regional, cultural, legal, and regulatory considerations.

Global Enablement & Localization

With the ERG Strategy Lead and the ERG Enablement Partner (Americas):

• Design and improve ERG leader onboarding, and enablement programmes.

• Build ERG playbooks, toolkits, templates, operating models, and governance documentation

• Use agile, test-and-learn approaches to pilot improvements and scale practices.

Programme Operations

• Partner with the ERG Pillar Leads to support ERG activations, budgets, and vendor coordination for assigned ERGs.

• Coordinate with internal partners (People Experience, Communications, Finance, IT, and Legal) on behalf of ERGs to ensure efficient ways of working.

• Ensure ERG activations are accomplished compliantly.

Measurement & Continuous Improvement

• Track participation, engagement, and ERG leader health metrics.

• Conduct retrospectives and summarise data into clear insights.

• Guide short-cycle operational improvements to enhance ERG effectiveness and experience.

Scope & Complexity (Global)

• Be the primary operational owner and single contact for three globally distributed ERGs (ABLE, MOSAIC, PRIDE).

• Partner with the ERG Strategy Lead to localise enterprise ERG strategy across regions.

• Operate with autonomy in a complex, cross-cultural environment.

• Requires making decisions in complex situations involving legal, cultural, language, and time-zone differences.

• Role impact is global, supporting ERG operations across EA's international footprint to align programmes and practices.

Qualifications

• 5+ years of experience in programme management, employee engagement, or operations within a global organisation.

• Work across regions, cultures, and time zones.

• You review information, make informed decisions, and influence partners to move work forward without direct authority.

• Comfortable with Agile and iterative delivery models.

• Experience supporting ERGs or inclusion programmes.

• Bachelor's degree or equivalent experience preferred.