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Maklumat Am

Lokasi: Bogota, Colombia 
ID Peranan
212808
Jenis Pekerja
Regular Employee
Studio/Jabatan
EA Studios - Quality Verification
Pengaturan Kerja Fleksibel
On Site

Description & Requirements

Electronic Arts mencipta pengalaman hiburan tahap seterusnya yang memberi inspirasi kepada pemain dan peminat di seluruh dunia. Semua orang adalah sebahagian daripada kisah di sini. Sebahagian daripada komuniti yang terhubung merentasi dunia. Tempat di mana kreativiti berkembang maju, perspektif baharu di alu-alukan dan idea adalah penting. Satu pasukan di mana semua orang terlibat dalam permainan.

Join EA and help us inspire the world to play. As Director of Operations you will guide our Bogotá Quality Verification & Standards (QVS) team, partnering with global and local leaders to shape the future of interactive entertainment. You will report to the Director, Location Operations and work with us to promote creativity, belonging, and measurable progress across our iconic franchises. Our team values diversity, inclusion, and continuous learning as we connect millions of players worldwide.


Responsibilities:

  • You will serve as a senior QVS leader based in Bogota, working with EA's center of excellence locations, partnering with global and local management to translate talent and execution priorities into outcome-driven plans for EA Sports FC, Madden NFL, The Sims, Battlefield, and Apex Legends. You will demonstrate a deep understanding of franchise priorities and support site-wide quality of delivery across all projects.

  • You will partner with Location Operations to ensure priorities are aligned and studio needs are met.

  • You will act as the escalation point for delivery, people, and performance risks across all QVS-supported franchises, ensuring accountability and clarity for 200+ team members.

  • You will design and own structured onboarding and leadership development programs for new QVS leaders and managers, collaborating with HR partners and talent acquisition teams to improve coaching quality, succession planning, and to understand emerging talent needs in alignment with global franchise requirements.

  • You will promote consistent application of global QVS standards and quality frameworks, providing steady leadership presence during periods of growth and organizational change. You will work closely with global franchise teams to anticipate and address evolving talent and quality needs.


Required Qualifications:

  • 8+ years of experience leading quality assurance, quality verification, or operations teams in the gaming, technology, or entertainment industry.

  • Experience creating and executing leadership development strategies, onboarding programs, and succession plans for teams of 100+ employees.

  • Experience guiding teams through organizational change, with measurable results in performance visibility and engagement metrics.

  • Bachelor's degree in a relevant field or equivalent practical experience.






Tentang Electronic Arts
Kami berbangga mempunyai portfolio permainan dan pengalaman yang luas, lokasi di seluruh dunia dan peluang merentasi EA. Kami menghargai kebolehsuaian, ketahanan, kreativiti dan sifat ingin tahu. Daripada kepimpinan yang menyerlahkan potensi anda, kepada mewujudkan ruang untuk pembelajaran dan membuat uji kaji, kami memperkasakan anda untuk melakukan kerja-kerja yang hebat dan mengejar peluang untuk pertumbuhan.

Kami mengambil pendekatan yang holistik dengan program manfaat kami, memberi tumpuan kepada fizikal, emosi, kewangan, kerjaya, dan kesejahteraan komuniti untuk menyokong kehidupan yang seimbang. Pakej kami disesuaikan untuk memenuhi keperluan setempat dan mungkin merangkumi perlindungan penjagaan kesihatan, sokongan kesejahteraan mental, simpanan persaraan, cuti bergaji, cuti keluarga, permainan percuma dan banyak lagi. Kami memupuk persekitaran di mana pasukan kami sentiasa boleh membawa pengalaman terbaik mereka.

Electronic Arts adalah majikan peluang yang sama rata. Semua keputusan pekerjaan dibuat tanpa mengambil kira kaum, warna kulit, asal negara, keturunan, jantina, identiti atau penzahiran jantina, orientasi seksual, umur, maklumat genetik, agama, kecacatan, keadaan perubatan, kehamilan, status perkahwinan, status keluarga, status veteran, atau mana-mana ciri lain yang dilindungi oleh undang-undang. Kami juga akan mempertimbangkan pemohon pekerjaan berkelayakan yang mempunyai rekod jenayah selaras dengan undang-undang yang berkenaan. EA juga menyediakan tempat tinggal di tempat kerja untuk individu yang berkelayakan dengan kecacatan seperti yang dikehendaki oleh undang-undang yang berkenaan.