Electronic Arts

Job Description

Job Title: AP Specialist III – Disbursement

Location: Hyderabad

About Electronic Arts (EA)

Electronic Arts Inc. is a global leader in interactive entertainment software, delivering games, content, and online services for connected consoles, mobile devices, and PCs worldwide.

EA India, based in Hyderabad, supports a wide range of game development and corporate shared services functions. The Finance Shared Services team manages key operations including Procure-to-Pay (P2P), Accounts Receivable, Revenue Accounting, Fixed Assets, Procurement Support, Payroll, and FP&A.

Role Overview

The AP Specialist III – Disbursement role is a critical position within the Accounts Payable function supporting North America, Europe, and APAC regions, including non-English-speaking countries. This role requires strong operational expertise in end-to-end AP processes with a key focus on vendor payments, employee reimbursements, vendor master maintenance, helpdesk support, and month-end activities.

The individual is expected to operate independently, handle complex payment-related activities, collaborate cross-functionally, and contribute to process improvements while ensuring compliance with EA policies and service level commitments.

Key Responsibilities

• Manage assigned AP and disbursement activities effectively while supporting business and operational requirements. 
• Process vendor and employee payments through multiple payment methods including Wire, ACH, and Check payments. 
• Handle payment rejections, investigate root causes, and ensure timely reissuance of payments. 
• Support vendor master activities including vendor setup, amendments, validation, periodic reviews, and deactivation of inactive vendors. 
• Resolve supplier and internal stakeholder queries with a strong customer service mindset and within agreed SLAs. 
• Monitor and follow up on pending transactions, aged items, and open credits to ensure timely closure and clean AP records. 
• Work collaboratively with internal teams and external partners to resolve operational and reconciliation issues. 
• Support AP month-end close activities including AP-GL reconciliations and reporting deliverables. 
• Publish operational metrics, dashboards, and quarterly reports with accuracy and timeliness. 
• Coordinate with IT teams on system issues, enhancements, and UAT testing before production deployment. 
• Identify opportunities for process optimization, automation, and continuous improvement. 
• Train and guide new team members to help accelerate onboarding and process understanding. 
• Ensure adherence to policies, controls, and standard operating procedures with minimal supervision. 
• Demonstrate understanding of international AP operations and taxation concepts, with Canada tax knowledge considered an advantage. 
• Flexibly support global operations across different time zones as required. 

Skills & Experience

• Bachelor’s degree in accounting, Finance, or Business Administration. 
• 5–8 years of Accounts Payable experience, including 2–3 years of hands-on expertise in Disbursement, Vendor Management, and Helpdesk operations. 
• Strong knowledge of end-to-end AP processes and payment operations. 
• Experience working with Oracle R12 is preferred; transition experience is an added advantage. 
• Good understanding of AP controls, reconciliations, and month-end close processes. 
• Proficiency in MS Office applications, especially Excel and reporting tools. 
• Strong analytical, communication, and stakeholder management skills. 
• Ability to manage multiple priorities in a fast-paced environment. 
• Detail-oriented with a strong focus on accuracy, compliance, and customer service. 
• Demonstrated commitment to continuous improvement and process excellence. 
• Excellent verbal and written English communication skills. 
• Collaborative team player with a results-driven mindset.