Electronic Arts

The Development Manager in the QV studio manages testing services for a single project or across a series of projects (software applications), within a team distributed across multiple locations. You will leverage a series of software testing processes to achieve the highest levels of quality of the product. You will report to the Development Director - QV of the project.

You will align with the leadership team and representatives of other centralized services, and you will collaborate laterally to promote best practices. 

Responsibilities:

Project Management/Process:

• You will communicate within project and external groups: adapt content and detail to match audience, collaborate outside of project team to share best practices, communicate with and on behalf of the QA project team.
• You will adopt existing methodologies, define and drive new ones according to the project needs
• You will identify process improvements: evolve and improve project-wide processes under your area of influence
• You will manage the planning, execution and reporting processes of QA testing activities on your project
• You will develop standards, goals, procedures, training manuals and other documentation for project or internal use
• You will design test strategies using a variety of techniques and technologies: select the appropriate methods based on defined goals including cost, efficiency and balancing available resources, use information and business systems to support planning and tracking of activities.

People/Team Management:

• You will get directly involved in recruiting future team members, and will manage their onboarding process.
• You will schedule the activities of the team, including the vacation planning and other free days, etc.
• You will coordinate the work volume and assign test activity to the members of the team, ensuring the work is completed effectively. 
• You will evaluate and monitor the performance of your team members periodically, including finding opportunities to augment the value to their work.
• You will manage the professional development process of the team, setting up goals, identifying training, coaching and mentoring needs
• You will offer feedback and coaching, both at team level and individually

Qualifications:

• You have 4+ years Project & People Management experience (PMP certification is nice to have)
• You are experienced with Software Development Life-Cycle or testing processes (ISTQB is nice to have)