Electronic Arts

Expectations:

• You will build working relationships with senior members of the development, production, and design teams that you will use to guide a higher quality player experience through tasks such as feature planning, analyzing internal data/player data, and feature/design reviews.
• Brainstorm test ideas, integrating them into improved cohesive test plans using both manual and automated testing methods for product stability to increase software quality.
• Work with senior management to address any identified test plan gaps.
• Work towards completing the agreed upon strategy goals.
• You are a mentor for peers, assisting with and growing their knowledge.
• Collaborate and promote best practices across multiple teams.
• Report progress and status through regular email or face-to-face communication with appropriate managers and other team members.
• Promote a "Player First" approach always and be an advocate for the player in everything we do to help us achieve a high-quality experience and stability for our players.
• Work in partnership with you peers and stakeholders to improve testing/operational processes to dive product efficiency.
• Demonstrate autonomy in your line of work, possessing time management skills, attention to detail and adaptability.
• Independently utilize stability issues capturing, processing and debugging technology to ensure issue accuracy.
• Collaborate closely with the Automation Implementation team to align on auto-test needs in accordance with stability data gaps.
• Actively participate in cross-discipline issue triage and prioritization efforts to drive issue resolution through impact and likelihood argumentation.

Requirements

• 5+ years of applicable work experience.
• In-depth knowledge of AAA software/game development (SDLC/STLC), including both Agile and Waterfall methodologies.
• Experience working with source code control software such as Perforce or GIT and ability to identify and report technical issues.
• Experience working with debugging tech/tools such as Visual Studio, Windows Debugger, etc.
• Experience in working with different issue stability types. Ability to initiate root cause analysis investigations for each (memory crash/leak, logic/code crash, rendering crash, fatal/non-fatal assert, hang/freeze, etc.).
• Experience working with project crash collection tools and databases (Backtrace, Juice, etc.).
• Work with medium to large-scale on-site teams and with external partners.
• Experience with Upstream Quality practices, such as: CI/CD, bug prevention and containment tools and strategies.
• Experience with any of the following test automation environments: Games, Console, Mobile or Web UI, Backend.
• Compile data points spanning multiple sources into cohesive and consumable summaries for senior team members.
• Defect, Test Case and Task tracking tool experience (JIRA, DevTrack, Test Rail, or Hansoft).