Content performance and experiment manager

Work Model: Remote or Hybrid

Location: Toronto, preference for east coast NA.

Electronic Arts Inc. is a global leader in interactive entertainment. We connect hundreds of millions of players from around the globe to some of the world’s greatest games. 

The EAX team is driving the strategy and implementation of important programs for EA’s community of players to connect them to one another and to the games they love to play. These products include in-game experiences such as EA connect, an in-game social menu used by EA games to drive connections between players, across platforms.  

Working as a content performance and experiment manager on the EAX (EA experiences) team, you will lead the team's live service experimentation and plans for EA app; help the team create future experiences for players and studios; and shape the future of multiple products that reach millions of players around the world! Beyond existing products, you will also help to identify new product opportunities and unmet player needs.

What you’ll do

• Collaborate with our product and design team to create experiment plans based on the team's goals, and proactively identify research opportunities

• Lead all phases of content experimentation, including, scoping, planning, scheduling, execution, and conducting experiment & data analysis 

• Communicate our latest learnings, insight, and biggest opportunities, clearly to team members and partner teams

• Help us evolve our content management tooling and own EA app’s live service calendar

• Inform content strategy and live service plans for our beloved titles, franchise, and players across the globe

• Tackle a mix of clearly-defined problems and ones that are ambiguous or new, including those that impact critical decisions on the product team

Qualifications

• You have an advanced degree in marketing, business, economics, research or a related field, or equivalent industry experience

• You have 3+ years industry experience in experiment design and marketing, content, and/or commercial strategy

• You are fluent in multiple analytics and experimentation tools and methodologies and have expertise around when to apply one over another

• You can show prior work examples of insight or analysis you’ve led and the impact of your findings, with a demonstrated ability to influence product team leadership.

• Interest in gaming or the gaming industry is a plus

Meeting every bullet point is not necessary—if you’re interested in the role, we encourage you to apply!