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通用信息

地点：Redwood City, California, United States of America 
角色 ID
212983
工作人员类型
Regular Employee
工作室/部门
People Experience & Workplaces
弹性工作安排
Hybrid

Description & Requirements

Electronic Arts 打造更高层次的娱乐体验，激励世界各地的玩家和粉丝。在这里，每个人都是故事的主角。活跃社群，畅联全球。这里充满创造力，鼓励新观点，注重好创意。这是一支人人都能让游戏成为现实的团队。

Executive Travel Assistant

Redwood City

About the Role

The Executive Travel Assistant owns end-to-end travel planning and execution for the CEO and Executive Office. Based in Redwood City, this role ensures every trip is seamless, compliant, and aligned to the CEO's schedule and priorities.

This person serves as a trusted travel operator — anticipating needs, resolving issues quickly, and coordinating across internal teams, vendors, and Executive Protection. They report to and take direction from the Chief of Staff and Executive Assistant to the CEO, operating as an extension of the CEO support model.

The role requires precision, discretion, responsiveness, and calm execution in a fast-moving environment.

What You'll Do

Executive Travel Planning & Booking

  • Manage all travel bookings (domestic and international) for the CEO and Executive Office.
  • Book hotels, car services, and ground transportation using our travel management company
  • Coordinate with EA's aviation partners for corporate jet travel
  • Secure VIP hotel accommodations, confirm room type, amenities, upgrades, early check-in/pre-key, and special arrangements.
  • Develop a personalized hotel directory for CEOs travel to top 30 locations.
  • Manage sold-out situations, waitlists, upgrades, and last-minute changes.
  • Arrange and coordinate company driver schedules where required.

Trip Logistics & Pre-Travel Preparation

  • Build detailed, end-to-end itineraries including confirmations, contacts, and logistics notes.
  • Reconfirm all components (flights, hotels, car services) 24 hours prior to departure.
  • Partner with Executive Protection to ensure pre-arrival checks and security coordination.
  • Monitor trips in real time and proactively manage delays, cancellations, or disruptions.
  • Provide on-call support before and during travel, including after hours when needed.
  • Serve as a direct travel point of contact for the CEO while in transit.

Calendar & Coordination

  • Maintain a dedicated travel calendar partnered with the CEO's master calendar.
  • Coordinate with the Executive Assistant to ensure travel aligns with business priorities.
  • Send all travel-related calendar holds and confirmations.
  • Ensure no conflicts, gaps, or missed components across complex itineraries.
  • Support standardized itinerary templates for Executive Office use.

Complex Travel

  • Lead logistics for high-complexity trips including:
    • International business travel
    • Board of Director meetings
    • Leadership offsite events
    • Studio & Partner meetings
  • Provide onsite logistical support for multi-day executive meetings.

Travel Compliance & Documentation

  • Ensure visa, customs, and international travel requirements are met.
  • Collect hotel folios and travel receipts post-trip.
  • Support the Executive Assistant with expense submissions
  • Monitor and reconcile travel-related expenses for accuracy and compliance.
  • Track corporate jet hours, business and personal, and ensure accurate accounting and reimbursement for tagalongs where applicable.

Occasional Personal Travel

  • Coordinate the CEO's personal travel arrangements with the same level of detail, and service.
  • Maintain strict confidentiality and clear separation from business travel processes.

Who You Are

  • Required Qualifications:
    • 5-10+ years of VIP/C-suite travel logistics support.
    • Advanced proficiency in travel management systems.
    • Knowledge of global luxury travel standards and providers.
    • Expertise in complex international logistics and itinerary planning.
    • Comfort with on-call support and flexible scheduling to meet executive needs.
  • Essential Soft Skills:
    • Maintain a structured task tracking systems and documented workflows.
    • Proven experience handling sensitive information in compliance with data protection policies and confidentiality agreements.
    • Identify process gaps, implement corrective actions, and resolve operational issues using structured problem-solving methodologies.
    • Demonstrated capacity to operate in high-pressure environments while maintaining productivity, decision accuracy, and stakeholder alignment.
    • Advanced ability to create executive-level correspondence, reports, and documentation.
    • Consistent record of meeting deadlines, following organizational policies, and maintaining compliance with professional and ethical standards

What Success Looks Like

  • The CEO experiences smooth travel.
  • Handle disruptions before they become visible.
  • The Executive Assistant to the CEO trusts this role to independently execute travel logistics.
  • Calendar alignment and expense processes are clean and compliant.
  • Vendors and partners recognize EA travel standards as consistent and professional.


Electronic Arts
我们拥有全面的游戏组合和丰富的体验，在世界各地设有分支机构，而且在整个 EA 提供大量机会。我们非常重视适应能力、韧性、创造力和好奇心。我们提供领导岗位让您发挥潜力，为学习和尝试提供空间，赋能您出色地完成工作并寻求成长的机会。

我们对福利计划采用整体方法，强调身体、情感、财务、职业和社区健康，以支持平衡的生活。我们的套餐专为满足当地需求而量身定做，可能包括医疗保险、心理健康支持、退休储蓄、带薪休假、家事休假、免费游戏等。我们营造和谐的环境，让各个团队始终都能尽展所能。

Electronic Arts 是一个注重机会平等的雇主。在聘用员工时不会考虑其种族、肤色、国籍、血统、生理性别、社会性别、性别认同或表达、性取向、年龄、遗传信息、宗教、身心障碍、医疗状况、怀孕状况、婚姻状况、家庭状况或兵役状况，或任何受法律保护的其他特征。我们也会遵守相关法律，考虑招聘有过犯罪记录的合格应聘者。EA 还会根据适用法律的要求，为合资格的残障人士提供工作场所的便利。