Electronic Arts

As a Senior Technical Program Manager, you will join EA's Central Technology Operations Team and lead large-scale technology programs that enable seamless collaboration across product teams and departments. You will drive operational excellence, optimize processes, and deliver strategic technology initiatives. This role requires strong technical expertise and focuses on driving technological innovation within Central Technology.

The Operations team serves as a cross-functional partner, fostering efficiency and innovation. As a Senior Technical Program Manager, your expertise in technical program delivery, stakeholder management, and strategic planning will help advance our technological capabilities.

The Senior Technical Program Manager will report to the Director of Operations.

Location: This is a hybrid role, three days a week, onsite the studio in Vancouver.

Responsibilities:

• Define & Lead Technical Programs: Proof of concept efforts to scope and define Technical Programs. Lead delivery, ensuring positive impact to EA's innovation goals.

• Collaboration: Partner with senior leaders, product teams, engineering, and cross-functional partners to define, plan, and execute technology programs aligned with organizational goals, ensuring technical requirements are met.

• Drive Alignment: Develop and maintain strong partnerships with stakeholders; facilitate alignment and transparency on program goals, progress, risks, and dependencies.

• Communication: Provide concise, data-driven updates to stakeholders and leadership, adapting communication for all audiences.

• Measure progress: Define, track, and analyze key performance indicators (KPIs), success criteria, and feedback mechanisms to evaluate program effectiveness and continuous improvement.

• Manage Change: Manage change initiatives to ensure smooth adoption of new processes or technologies, minimizing resistance and maximizing strategic value.

Qualifications:

• 8+ years of experience in program or project management within technical or engineering environments.

• Design a program from the ground floor, by engaging early in the change process, helping assess the opportunity and defining the business need.

• Technical knowledge with experience directly partnering with software development, or technical operations teams, ideally in the games industry.

• Define expectations across teams, providing alignment across organizational levels.

• Demonstrated leadership in balancing priorities, navigating ambiguity, and driving results independently.

• Expertise in change management, with the ability to facilitate organizational and technological transitions smoothly.

• Translate technical details for diverse audiences.

• Collaborative and proactive mindset with passion for delivering impactful results.