Electronic Arts

Electronic Arts (EA) is looking for a Site Reliability Engineer (SRE) to join our Game Creation Operations (GCO) team. This is a unique opportunity to be part of a newly formed SRE function and help shape the future of how EA builds and operates its development platforms and services. If you're passionate about automation, observability, and improving service reliability at scale, we’d love to hear from you. This role reports into a Senior Manager.

Job Requirements/Role

What You'll Do

• In your first 60 days, gain a deep understanding of the GCO environment and assess existing monitoring and observability systems.
• By 90 days, begin executing the observability roadmap, contribute to incident response, and identify opportunities to improve automation and reliability.
• By 120 days, take ownership of key SRE initiatives, drive cross-team collaboration, and influence EA’s approach to operational excellence.
• Beyond 180 days, lead long-term strategies to improve reliability, mentor engineers, and champion sustainable and scalable engineering practices.

Key Responsibilities

• Design, implement, and maintain scalable monitoring and observability systems using Prometheus/Grafana, Datadog, ELK, or similar.
• Build infrastructure and tooling using technologies like Terraform, Ansible, AWS CloudFormation, and CI/CD pipelines (GitLab CI/CD).
• Automate operational processes using Python and Bash to reduce manual toil and improve deployment reliability.
• Operate and optimize containerized applications using Kubernetes platforms (EKS, AKS, GKE).
• Contribute to incident response processes and post-mortems, helping teams learn and improve from every incident.

What We’re Looking For

• Proven experience operating cloud platforms, especially AWS and Azure.
• Strong expertise in monitoring, observability, and incident response at scale.
• Hands-on experience with Infrastructure-as-Code and automation.
• A strong sense of ownership and desire to improve systems, processes, and team capabilities.
• Comfortable working in high-pressure environments and solving problems collaboratively.
• Experience building SRE practices from the ground up.
• Led on-call rotations or reliability-focused projects.
• Mentored junior engineers and influenced engineering culture through documentation and collaboration.