Electronic Arts

Software Engineer II – Site Reliability Engineering

Electronic Arts | Austin, USA

The Challenge Ahead

The IT Player Experience Engineering team builds and operates platforms that support millions of players worldwide. As a Software Engineer II – SRE, you will focus on improving the reliability, scalability, and operational excellence of Java-based, microservices-driven systems that power player experiences. This role is critical to delivering FY26 goals by embedding SRE best practices across design, development, and operations.

What You’ll Do

Reliability & Operations

• Drive SRE initiatives to improve system availability, performance, and resilience across Java microservices
  
  

• Define and track SLOs, SLIs, and error budgets for critical services
  
  

• Lead incident response, root cause analysis (RCA), and postmortems to prevent recurrence
  
  

• Automate operational tasks to reduce toil and improve system reliability
  
  

Observability

• Design and implement monitoring, alerting, and logging strategies using industry-standard tools
  
  

• Build end-to-end observability with metrics, distributed tracing, and logs for microservices
  
  

• Tune alerts to reduce noise and ensure actionable signal during incidents
  
  

Engineering & Platform Enablement

• Collaborate with development teams to build reliability into Java/Spring Boot services from design through production
  
  

• Review service architecture for scalability, fault tolerance, and operability
  
  

• Improve CI/CD pipelines with reliability, testing, and deployment safety checks
  
  

• Support cloud-native deployments on AWS and containerized platforms (Docker/Kubernetes)
  
  

Best Practices & Enablement

• Champion SRE best practices including automation, capacity planning, and resiliency testing
  
  

• Contribute to runbooks, operational documentation, and knowledge sharing
  
  

• Partner with engineers, product managers, and leadership to balance feature velocity with system reliability
  
  

What We’re Looking For

Core Skills

• Strong experience with Java, Spring Boot, and microservices architectures
  
  

• Hands-on experience with monitoring, alerting, logging, and distributed tracing
  
  

• Experience supporting production systems with high availability and scale requirements
  
  

Cloud & Infrastructure

• Experience with AWS services and cloud-native architectures
  
  

• Familiarity with Docker, Kubernetes, and CI/CD pipelines
  
  

Reliability Mindset

• Experience with incident management, on-call rotations, and post-incident analysis
  
  

• Strong troubleshooting skills across application, infrastructure, and network layers
  
  

Collaboration

• Ability to work closely with application engineers to influence design for reliability
  
  

• Clear communication skills to explain operational risks and trade-offs