描述和要求
Senior Program Manager, Global Talent
Los Angeles. CA - Hybrid
People Experience
Most companies call it HR. But at Electronic Arts, we made the deliberate decision to brand our organization People Experience (PE). PE is not just a play on words: it's a team of cultural stewards who carefully create programs and talent strategies that directly impact our teams' experience. For the better. We enable our People to achieve the most meaningful work of their careers.
We're responsible for recruiting the best and most diverse talent on the planet. But it doesn't stop there. We also support their growth through learning programs, internal mobility, affinity group participation, and leadership development. We listen to our employees and dive into analytics to anchor our recommendations and decisions to keep engagement high. Last but not least, we're responsible for a total rewards strategy that incentivizes equitably, provides outstanding benefits, and ensures a safe and inspiring workplace for our teams.
Sr Program Manager, Global Talent
Job Summary:
We are responsible for the strategic oversight and successful delivery of large-scale programs and initiatives while driving consistency and efficiency. We lead with authority, accountability and passion to solve our organization's business needs and to deliver the best quality work. We take pride in the challenges we face daily with solution and resolution-based thinking at our core, we must meet every challenge with CARE.
Cooperation; liaise with team members toward a common goal
Assertion; get needs met in a strong and positive way
Responsibility; identify and hold people accountable
Empathy; understanding other people's perspective and POV
You will report to the Director of Program Management, Global Talent working under a hybrid work model. This is a 5-month, full-time temporary role with benefits.
Responsibilities:
Global Talent Consultant:
- You will work directly with the People Experience Team across the globe to guide specific deliverables to meet program milestones including communications, managing and evaluating program data to assess program strengths and opportunities. Keeping all relevant teams and partners up-to-date and aware of program news and opportunities for collaboration. May include interaction with Sr. Leaders outside of the People Experience team.
- You will have opportunities to contribute to high impact annual programs (performance, rewards, talent and goal planning).
- You will become an expert in our global annual programs including partnering with the People Experience team delivering high touch support focusing on operational efficiency, simplification and streamlining.
Global Talent Program Management:
- Support Global Program success:
- Responsible for program execution & delivery; Manage the internal workflow of many-sided programs from kickoff through delivery.
- Proactively obtain and communicate project status and next steps according to the project plan.
- Inform and control internal workflow; tactically manage daily operations. Understand how the details roll up to the big picture. Forecast next steps to meet major milestones.
Time Management:
- Create and manage detailed timelines to completion.
- Identify key stakeholder reviews and approval gates, calendars stakeholder meetings, send meeting agendas and recaps, assist PE Partners in presentation preparation for Executive Leadership Review.
- Breakdown projects into manageable tasks, assigns to appropriate team members, tracks completion.
Risk Mitigation:
- Identify, assess and document risks that could affect program success.
- Consistently removes barriers for the team, identifies and executes on ways to increase velocity to hit deadlines and achieve intended outcomes.
Communication:
- Help provide necessary information for stakeholders to make decisions, drive to outcomes and results, meet important milestones and timelines.
- Determine the communication flow throughout the cycle to PE partners (slack channel, email, weekly/bi-weekly meeting).
- Build credibility with key stakeholders across PE, within Global Talent and in the business you support.
Capabilities and Fundamentals:
- Relationship Builders - Establish and maintain trusting relationships with our colleagues and clients.
- Dot Connectors - Excellent communicators. Connect the right people at the right time to create the best, most efficient work.
- Accountable - Shows responsibility for tasks, decisions, and outcomes.
- Leverage peers and partners to learn and understand different solutions and best practices applied by those teams under similar situations.
Act/Work in the Following Ways:
- Data-driven - Balance data-driven decisions with the experience. Can translate and apply data informed insights towards actionable and positive results.
- Values trust - Develops and lives by a Trust Action Plan to inspire trust.
- Integrity - Your word is relied upon and your actions reflect your words. There is no doubt that you have everyone's back and that your interest is the best outcome for the team and the client.
Skills
- 6+ years of relevant experience including program management experience working with cross-functional partners; Talent Development program management experience
- Written and verbal
- Facilitation skills
- Change management skills
- Familiarity with online collaboration tools