Electronic Arts

The Data & Insights (D&I) team harnesses the power of data to deliver transformative insights and solutions to EA game teams and players. D&I teams are involved in every aspect of data, driving strategy and governance; building powerful data and AI applications; and developing personalization, experimentation, and analytics tools, and more. When you join D&I, you're joining a team of passionate experts working to enable more profound understanding, better ways of working, and more meaningful experiences for our players.

The Challenge Ahead

The Dynamic Experiences team is building solutions to empower Live Content Personalization at EA with flexible lifecycle management workflows and performant, scalable, and available services. 

As a Technical Lead Manager, you will oversee the backend / runtime system that powers EA's live services and player lifecycle management. You will be a domain expert and engineering architect, drive strategic vision and technical direction, and bring the latest industry experience to the team. 

You will report to the Technical Director II.

Responsibilities:.

• You will lead the architecture and development of core personalization services, including content management, multi-channel delivery, segmentation, tracking, and reporting.

• You will partner with cross-functional teams in Content Management & Delivery, Messaging, Segmentation, Recommendations, and Experimentation to personalize player experiences at scale.

• You will work with stakeholders-- including Game Studios, Marketing, and Brand teams --to understand their use cases, translate them into data requirements, and ensure end-to-end data availability for Live Services.

• You will leverage massive data sets from 20+ game studios and promote a data-driven decision-making process and experimentation culture. 

• You will manage a team of 8 backend / runtime software engineers. 

Qualifications:

• 10+ years of professional experience in software engineering

• Expertise in large-scale distributed systems and microservices architecture

• Experience with real-time and batch data processing, including Hadoop, Spark, Kafka, Flink, or similar technologies

• Deep domain knowledge and hands-on experience of high-throughput and low-latency live services, personalization, data pipelines, and analytics

• Experience managing high-traffic, 24/7 services with complex dependencies

• Experience in multi-cloud architectures and large-scale data processing systems

• Programming skills and expertise in software design, algorithms, and data structures

Bonus: 

• Previous experience operating in a lead or people management capacity

This is a hybrid remote/in-office role.