Director of Engineering Operations - 204331 - Electronic Arts

General Information

Locations: Vancouver, British Columbia, Canada

Location: Toronto (Glu Mobile)
Country: Canada

Role ID

204331

Worker Type

Regular Employee

Studio/Department

EA Studios - Quality Verification

Work Model

Hybrid

Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

At Electronic Arts, we exist to inspire the world to play. We create amazing experiences for our players everywhere and we consider our players' experiences first in everything we do. The Director of Engineering Operations is a senior leadership position responsible for bridging the gaps between the engineering teams and the delivery group.

You will report to the Head of Engineering, and be part of our globally distributed Player & Quality Insights team , with options to work onsite, remotely, or in a hybrid setup in Canada.
You will lead multi-disciplined engineering efforts collaborating on technical projects for Player & Quality Insights.

You will directly lead a distributed team of engineers and managers. By inspiring and guiding technical teams, you will promote value & efficiency owning tactical initiatives to drive operational improvements. You will lead change management, advocate for continuous improvement, and create scalable frameworks to ensure strategic understanding across the organization.

Responsibilities

Agile Framework Development: Create scalable Agile processes to ensure rapid response and stability. Standardize best practices to support organizational growth, working with teams to adapt and enhance.
Risk Management: Drive situational awareness of day to day engineering risks and mitigation activity.
Stakeholder Collaboration and Oversight: Engage with stakeholders to monitor progress and align initiatives with EA's strategic goals. Oversee value streams, coordinate project phases, and collaborate with TPMs to maintain transparency and accountability.
Change Leadership: Spearhead initiatives to meet strategic objectives. Craft and implement change management strategies, facilitate the adoption of new processes, and ensure alignment of business and technology strategies with core objectives.
Resource Management and Long-term Planning: Lead long-term planning and resource allocation, collaborating with peers to manage headcount, risk, forecasting, and budgeting.
Continuous Improvement Advocacy: Serve as a consultant and coach to identify opportunities for efficiency gains. Implement workflows to advance operations, promoting a culture of innovation and excellence.
Communication and Information Architecture - Establish structures for communication and information access, refining strategies to improve transparency.

Qualifications

You bring 8+ years of experience in Agile leadership and product delivery specifically with the application of Agile, product and project management principles, practices and theory
You have experience in coaching, mentoring, and empowering teams
You understand both operational and technological principles.
Experience driving strategic plans and aligning teams towards common goals.
Demonstrated experience in operational transformation and change management within a technology-driven organization.

* British Columbia (depending on location e.g. Vancouver vs. Victoria) *$157,100 - $216,800 CAD

In British Columbia, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.