Electronic Arts

EA SPORTS is one of the leading sports entertainment brands in the world, with top-selling videogame franchises, award-winning interactive technology, fan programs, and cross-platform digital experiences. EA SPORTS creates connected experiences that ignite the emotion of sport through industry-leading sports video games, including Madden NFL football, FIFA soccer, NHL® hockey, and EA SPORTS UFC.

EA SPORTS Tech provides specialized technology teams working on modern character motion, content pipelines and workflows, machine learning, game security, dev ops, as well as long lead feature and technology development for all EA SPORTS titles. As part of EA SPORTS Tech, the DevOps team is a global team of Project Managers and Engineers who support a multi-billion-dollar video game ecosystem across multiple public cloud platforms.  We guide the game development teams in their decisions for infrastructure architecture and investment.  We build automation to enable developers and support system uptime.  We design, deploy, and operate solutions in a public cloud environment that interacts with corporate backend infrastructure and services.   We are a diverse team located in Vancouver, Bucharest, Orlando and Seoul.

About the Role:

We are looking for a Project and People Manager who will play an important role in our leadership team. You understand that development and operations are one entity, and that DevOps is all about making the business successful by delivering value to the customer faster and in a reliable way. You will manage project and resource planning, balance scope with capacity, track progress, implement and improve processes, mitigate risks, and manage the careers of your direct reports. You are a master of operations capabilities and aim to ensure that the Player experience is excellent. You know how to nurture a healthy team and can inspire and motivate team members to make a difference. You know how to build collaborative, high functioning relationships with development teams and central services partners.

Responsibilities: 

• Build and evolve effective teams; identify resourcing needs, provide challenges and development opportunities to ensure that all employees reach their potential 

• Work with tech leads and engineers on planning and implementing strategic DevOps projects

• Guide overall planning (i.e. team projects, emergent work, partner support, release management, etc) and drive continuous process improvement initiatives.

• Create project schedules and align with the development and central teams from one project phase to the next while ensuring quality, collaboration, and communication. Stakeholder management is a critical component of the role. 

• Ensure deadlines are met and regularly communicate status and risks with the project team and project partners

• Define and track key performance indicators to assess project success and team efficiency.

• Mitigate risks for areas of ownership, be the point of escalation for conflict management, risk identification and develop mitigation strategies

• Oversee the support of live systems, proactively manage and drive quick resolution of outages, ensuring minimal impact on users and maintaining system reliability.

Qualifications:

• 5+ years experience of project management methodologies, such as Agile and Waterfall acquired from software development projects.

• 5+ years of people management and leadership experience 

• Proficiency with JIRA, Confluence, Microsoft Excel, PowerPoint or equivalent software.

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