Electronic Arts

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We are looking for a Game Manager to collaborate on, and help manage the day-to-day live operations for the Battlefield franchise. This role will specialize in the setup and maintenance of all of our live service content, from engagement events, monetization systems, messaging, and more. You will collaborate across Product Management, Production, Engineering, Online, Ops, and QA to coordinate and deliver exciting seasonal content to our players. Join us as we continue to build the most engaging experience for our players!Scope:
 * Owner for live service setups utilizing internal tools for our project, including engagement setups, like implementation of mixes, modes, rewards, assets
* Collaborate with our global development team to ensure effective game setup and implementation, which includes teammates in Europe
* Collaboratively build and execute live operations strategy to maximize player engagement, retention, and monetization.
* Manage the planning, tasking, and execution of live game content with partners in Art, Design, and other key cross-functional partners.
 * Develop operational plans and processes, and maintain operational documentation for new and existing features and strategies.
 * Analyze key performance indicators (KPIs) and surface to the team to shape strategies to improve overall player experience.
 * Generate reports and provide actionable insights to the game team for ongoing improvements.
 * Propose and advocate for tool, feature, and process improvements to improve efficiency and in-game results.
 * Monitor and report on competitor and industry trends in support of providing the team with strategic insights that contribute to product strategy.

Qualifications:
 * 2+ years of release management and/or live operations experience
 * Experience on a console/PC environment is a plus
* Can understand and excel with development/technical software environments
 * Exceptional business judgment with a strategic and analytical attitude
 * Excellent written and verbal communication skills
* Familiarity with JIRA and Agile/SCRUM-style development
 * Strong attention to detail and motivation to pursue executional excellence
 * Experience communicating both creative and technical feedback to diverse groups
 * Strong analytical skills with the ability to interpret data and make data-driven decisions.
 * Passion for FPS games and a deep understanding of player behavior.