Senior Manager, Marketing Operations - 215404 - Electronic Arts

일반 정보

지역: Redwood City, California, United States of America

장소: Los Angeles - Del Rey
시/도: California
국가: United States of America

장소: Kirkland
시/도: Washington
국가: United States of America

장소: Vancouver
시/도: British Columbia
국가: Canada

장소: Austin
시/도: Texas
국가: United States of America

장소: Orlando
시/도: Florida
국가: United States of America

역할 ID

215404

근로자 유형

Regular Employee

스튜디오/부서

Marketing

유연근무제

Hybrid

설명 및 참여 요건

Electronic Arts는 전 세계 플레이어와 팬들에게 영감을 불어넣을 차세대 엔터테인먼트 경험을 제작합니다. 여기에선 모든 이가 이야기의 일부가 됩니다. 전 세계를 연결하는 커뮤니티의 일부이자 창의력이 번창하고 새로운 관점을 제시하며 아이디어가 중요한 곳이며 모두가 플레이 제작에 참여할 수 있는 팀입니다.

Senior Manager, Marketing Operations

Electronic Arts

Los Angeles, Kirkland, Vancouver, Austin, Orlando

The Senior Manager, Marketing Operations role at Electronic Arts is a tactical builder with expertise in media operations, process design, and financial planning. You are passionate about improving how work gets done by building scalable, repeatable processes and partnering with teams across the organization. You are comfortable working in a evolving environment, bringing structure to complex operational challenges, and identifying opportunities to improve efficiency.

You will lead operational initiatives, establish processes that support consistent execution, and collaborate with stakeholders across multiple business units to drive alignment and operational effectiveness. You will help teams navigate change, support informed decision-making through operational and financial insights, and contribute to the continuous improvement of media operations.

You will report to the Senior Director, Operations. This is a hybrid role requiring three days per week in one of the listed office locations.

Required Competencies

You have demonstrated experience in the media buying/planning life cycles, including full-funnel marketing strategies, ad technology, media mix modeling, attribution models, and creative production pipelines.
You will navigate a matrixed media advertising environment, balancing the needs of independent product teams while aligning them toward a unified operations strategy.
You bring experience introducing new tools and new processes to teams to implement standardization of operations and reporting. Change management specialization identifying user needs and aligning them to new ways of working.
You have demonstrated financial acumen with experience managing media budgets, advanced forecasting, and collaborating with budget owners across multiple business units.
Monitor actual spend against budget, identify potential overages or underruns, and recommend budget reallocations across products based on financial performance and our priorities.
You have experience managing across department projects and coordinating business operations across multiple teams and partners, including ownership of recurring reporting cadences, project timelines, project deliverables, and status tracking.
Evaluate existing workflows, identify process inefficiencies, and develop standardized operating procedures (SOPs) that support consistency and scalability across multiple products.
Influence decisions, and build productive working relationships with teams, agency partners, and external vendors.

Experience

Minimum of 10 years of experience in full-funnel media strategy and buying within a complex, changing enterprise, or in enterprise program management leading large scale change initiatives.
5+ years of experience in Operations, Program Management, or Business Excellence within the media, tech, or video games space.
Expertise in leading large-scale organizational change and setting new standards, tools, and processes for media operations.
5+ years managing complex and dynamic budgets, handling forecasting and real-time adjustments, and managing reporting cadences to sr executives.
Bachelor's degree in Marketing, Business Management, or a related field.

Additional Qualifications

Understanding of the evolving media landscape, with experience with innovation and continuous improvement.
Hands-on experience building workflows and operating processes using modern project management tools (Airtable, Asana, ClickUp, and Jira).
Technical expertise in pulling reports from live data sources using SQL queries or agentic workflows.
You can succeed in an environment with broad latitude for decision-making and a goal of redefining continuous improvement.
Commitment to encouraging diversity, equity, and inclusion within teams and across the organization.

If you are ready to help lead the transformation of EA's media operations and set the standard for industry excellence, we encourage you to apply.

Electronic Arts 소개

EA는 전 세계의 다양한 게임과 경험, 지역, 그리고 기회에 대한 광범위한 포트폴리오를 보유함에 있어 자랑스럽게 생각합니다. 당사는 적응력, 회복력, 창의성, 호기심을 중시합니다. 잠재력을 발휘하는 리더십부터 학습과 실험을 위한 공간을 만드는 것까지, 당사는 여러분이 훌륭한 일을 하고 성장의 기회를 추구할 수 있도록 힘을 실어드립니다.

EA는 신체적, 정서적, 재정적, 직업적, 지역 사회 복지를 강조하는 복리후생 프로그램으로 균형 잡힌 삶을 지원합니다. 당사의 패키지는 지역적 필요에 따라 맞춤형으로 구성되어 있으며, 의료 보험, 정신 건강 지원, 퇴직 연금, 유급 휴가, 가족 휴가, 무료 게임 등이 포함될 수 있습니다. 당사는 팀이 항상 최선을 다할 수 있는 환경을 육성합니다.

Electronic Arts는 동등한 고용 기회를 제공합니다. 채용에 관한 모든 결정은 인종, 피부색, 출신 국가, 혈통, 성별, 성 정체성 또는 성 표현, 성적 성향, 나이, 유전 정보, 종교, 장애, 질병, 임신, 결혼, 가족 상황, 군 복무 여부 또는 기타 법으로 보호되는 기타 특성과 관계없이 내려집니다. 당사는 또한 해당 법률에 따라 전과 기록이 있는 자격을 갖춘 지원자도 채용 대상으로 고려합니다. 또한, EA는 관련 법률에서 요구하는 대로 장애가 있는 자격을 갖춘 개인을 위한 직장 내 편의 시설을 마련합니다.