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通用信息

地点：Redwood City, California, United States of America 
  • 地点: Los Angeles - Del Rey
  • 州: California
  • 国家/地区: United States of America

  • 地点: Kirkland
  • 州: Washington
  • 国家/地区: United States of America

  • 地点: Vancouver
  • 州: British Columbia
  • 国家/地区: Canada

  • 地点: Austin
  • 州: Texas
  • 国家/地区: United States of America

  • 地点: Orlando
  • 州: Florida
  • 国家/地区: United States of America


角色 ID
215404
工作人员类型
Regular Employee
工作室/部门
Marketing
弹性工作安排
Hybrid

Description & Requirements

Electronic Arts 打造更高层次的娱乐体验，激励世界各地的玩家和粉丝。在这里，每个人都是故事的主角。活跃社群，畅联全球。这里充满创造力，鼓励新观点，注重好创意。这是一支人人都能让游戏成为现实的团队。

Senior Manager, Marketing Operations

Electronic Arts

Los Angeles, Kirkland, Vancouver, Austin, Orlando

The Senior Manager, Marketing Operations role at Electronic Arts is a tactical builder with expertise in media operations, process design, and financial planning. You are passionate about improving how work gets done by building scalable, repeatable processes and partnering with teams across the organization. You are comfortable working in a evolving environment, bringing structure to complex operational challenges, and identifying opportunities to improve efficiency.

You will lead operational initiatives, establish processes that support consistent execution, and collaborate with stakeholders across multiple business units to drive alignment and operational effectiveness. You will help teams navigate change, support informed decision-making through operational and financial insights, and contribute to the continuous improvement of media operations.

You will report to the Senior Director, Operations. This is a hybrid role requiring three days per week in one of the listed office locations.

Required Competencies

  • You have demonstrated experience in the media buying/planning life cycles, including full-funnel marketing strategies, ad technology, media mix modeling, attribution models, and creative production pipelines.
  • You will navigate a matrixed media advertising environment, balancing the needs of independent product teams while aligning them toward a unified operations strategy.
  • You bring experience introducing new tools and new processes to teams to implement standardization of operations and reporting. Change management specialization identifying user needs and aligning them to new ways of working.
  • You have demonstrated financial acumen with experience managing media budgets, advanced forecasting, and collaborating with budget owners across multiple business units.
  • Monitor actual spend against budget, identify potential overages or underruns, and recommend budget reallocations across products based on financial performance and our priorities.
  • You have experience managing across department projects and coordinating business operations across multiple teams and partners, including ownership of recurring reporting cadences, project timelines, project deliverables, and status tracking.
  • Evaluate existing workflows, identify process inefficiencies, and develop standardized operating procedures (SOPs) that support consistency and scalability across multiple products.
  • Influence decisions, and build productive working relationships with teams, agency partners, and external vendors.

Experience

  • Minimum of 10 years of experience in full-funnel media strategy and buying within a complex, changing enterprise, or in enterprise program management leading large scale change initiatives.
  • 5+ years of experience in Operations, Program Management, or Business Excellence within the media, tech, or video games space.
  • Expertise in leading large-scale organizational change and setting new standards, tools, and processes for media operations.
  • 5+ years managing complex and dynamic budgets, handling forecasting and real-time adjustments, and managing reporting cadences to sr executives.
  • Bachelor's degree in Marketing, Business Management, or a related field.

Additional Qualifications

  • Understanding of the evolving media landscape, with experience with innovation and continuous improvement.
  • Hands-on experience building workflows and operating processes using modern project management tools (Airtable, Asana, ClickUp, and Jira).
  • Technical expertise in pulling reports from live data sources using SQL queries or agentic workflows.
  • You can succeed in an environment with broad latitude for decision-making and a goal of redefining continuous improvement.
  • Commitment to encouraging diversity, equity, and inclusion within teams and across the organization.

If you are ready to help lead the transformation of EA's media operations and set the standard for industry excellence, we encourage you to apply.



Electronic Arts
我们拥有全面的游戏组合和丰富的体验，在世界各地设有分支机构，而且在整个 EA 提供大量机会。我们非常重视适应能力、韧性、创造力和好奇心。我们提供领导岗位让您发挥潜力，为学习和尝试提供空间，赋能您出色地完成工作并寻求成长的机会。

我们对福利计划采用整体方法，强调身体、情感、财务、职业和社区健康，以支持平衡的生活。我们的套餐专为满足当地需求而量身定做，可能包括医疗保险、心理健康支持、退休储蓄、带薪休假、家事休假、免费游戏等。我们营造和谐的环境，让各个团队始终都能尽展所能。

Electronic Arts 是一个注重机会平等的雇主。在聘用员工时不会考虑其种族、肤色、国籍、血统、生理性别、社会性别、性别认同或表达、性取向、年龄、遗传信息、宗教、身心障碍、医疗状况、怀孕状况、婚姻状况、家庭状况或兵役状况，或任何受法律保护的其他特征。我们也会遵守相关法律，考虑招聘有过犯罪记录的合格应聘者。EA 还会根据适用法律的要求，为合资格的残障人士提供工作场所的便利。