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通用信息

地点：Redwood City, California, United States of America 
  • 地点: Singapore
  • 州:
  • 国家/地区: Singapore


角色 ID
213084
工作人员类型
Regular Employee
工作室/部门
Other
弹性工作安排
Hybrid

Description & Requirements

Electronic Arts 打造更高层次的娱乐体验，激励世界各地的玩家和粉丝。在这里，每个人都是故事的主角。活跃社群，畅联全球。这里充满创造力，鼓励新观点，注重好创意。这是一支人人都能让游戏成为现实的团队。

At EA, we believe games are powerful because they bring together multiple ways people engage: play, watch, create, and connect. And increasingly, the biggest entertainment platforms aren't just places to consume content — they're places where communities build.

Creator-made content is already a proven part of EA's history — from community creation tools in Battlefield to The Gallery in The Sims 4. We believe new creative technologies and tools will expand how players engage with and contribute to our experiences, supported by thoughtful product design, safety systems, and global reach. Our focus is on enabling more players to participate in creative expression by making creation easier, safer, and more rewarding.

We're looking for a Head of Business Operations to report to the business unit leader and build the operating cadence that turns priorities into execution. You will own planning and OKRs, performance management, forecasting and unit economics, resource planning, and executive decision materials.

This is not a traditional Business Operations role. You will combine strategic and financial rigor with technical fluency in AI-native tools and platforms, and work closely with engineers, researchers, and product leaders.

Key Responsibilities:

  • Own planning and operations: Translate priorities into integrated plans, timelines, and measurable outcomes; drive alignment and clear trade-offs across initiatives.

  • Run operating cadence: Lead OKRs, business reviews, and milestone tracking to ensure ownership, decision velocity, and execution.

  • Drive performance management: Build and maintain KPI systems across product, business, and operations; develop forecasting models and identify risks early.

  • Support strategic decision-making: Partner with leaders to prioritize investments, resolve dependencies, and translate complex inputs into execution plans.

  • Develop executive materials: Create clear, data-driven recommendations, including investment cases, prioritization frameworks, and progress updates.

  • Bring external perspective: Monitor market, platform, and ecosystem trends and translate insights into implications for strategy and execution.

  • Ensure organizational rigor: Partner on organizational design, resourcing, and governance (e.g., RACI, vendor management, compliance considerations).

Requirements:

  • 8+ years in business operations, strategy & operations, product operations, or program leadership in scaled consumer platforms.

  • 3+ years of leading teams.

  • Strong analytical, executive communication, and cross-functional leadership skills.

  • Experience across technical and business domains, translating between product, engineering, and commercial priorities.

  • Proven ability to execute in fast-moving environments with multiple stakeholders across different geographies.

  • Familiarity with technically complex consumer products or ecosystems.

  • English. Mandarin also preferred.



Electronic Arts
我们拥有全面的游戏组合和丰富的体验，在世界各地设有分支机构，而且在整个 EA 提供大量机会。我们非常重视适应能力、韧性、创造力和好奇心。我们提供领导岗位让您发挥潜力，为学习和尝试提供空间，赋能您出色地完成工作并寻求成长的机会。

我们对福利计划采用整体方法，强调身体、情感、财务、职业和社区健康，以支持平衡的生活。我们的套餐专为满足当地需求而量身定做，可能包括医疗保险、心理健康支持、退休储蓄、带薪休假、家事休假、免费游戏等。我们营造和谐的环境，让各个团队始终都能尽展所能。

Electronic Arts 是一个注重机会平等的雇主。在聘用员工时不会考虑其种族、肤色、国籍、血统、生理性别、社会性别、性别认同或表达、性取向、年龄、遗传信息、宗教、身心障碍、医疗状况、怀孕状况、婚姻状况、家庭状况或兵役状况，或任何受法律保护的其他特征。我们也会遵守相关法律，考虑招聘有过犯罪记录的合格应聘者。EA 还会根据适用法律的要求，为合资格的残障人士提供工作场所的便利。