Electronic Arts

Manager, Player Experience (PX) Insights

At Electronic Arts, we inspire the world to play. We create incredible experiences for players everywhere, and their experiences shape everything we do. EA SPORTS™ is one of the most iconic brands in entertainment, with over 30 years of innovation, passion, and connection to millions of fans worldwide. At its heart is the FC franchise — the world’s #1 best-selling video game, engaging more than 200M players across console, PC, and mobile.

Now, we’re redefining football with EA SPORTS™ FC, a next-generation ecosystem of interactive experiences that brings fans closer to The World’s Game. Together, we’re taking the largest football club in the world to new heights, and this is only the beginning. Welcome to the club!

To support this vision, we are looking for a Manager of Player Experience (PX) Insights to lead a global team of research professionals dedicated to delivering impactful player insights for EA SPORTS™ FC. Reporting to the Director of Operations and PX Research, Player and Quality Insights, you will play a critical role in shaping and executing our player research strategy - ensuring players remain at the heart of every decision and guiding the future of EA’s games.

Responsibilities

• Lead a team of researchers, driving excellence and growth while ensuring high-quality outcomes and focused research.

• Align player strategy and research initiatives with business and product strategies to ensure strategic player insights drive tangible outcomes.

• Represent the player perspective to influence creative, monetization, and live service decisions.

• Translate player strategy and research findings into actionable, player-first recommendations that guide design, gameplay, and overall experience.

• Collaborate with game development teams, product managers, and key stakeholders to integrate player insights throughout the development cycle.

Qualifications

• Degree in a relevant field (e.g., Psychology, Market Research, Data Science, HCI) or equivalent industry experience.

• 5+ years of experience in the gaming industry, with a strong track record leading player/user research teams.

• 3+ years of management or leadership experience.

• Proven ability to align research with business strategy, ensuring insights drive tangible franchise outcomes.

• Strong communicator with experience influencing stakeholders across disciplines and global time zones.

• Deep experience conducting and applying game user research across multiple platforms (console, PC, mobile).

• A passion for global football and understanding the sports gaming landscape is a must.