Electronic Arts

We are seeking a Quality Designer to join Frostbite!

Frostbite is EA's proprietary game engine that provides a unified platform that empowers developers to create hyper-realistic worlds, intricate gameplay, and lifelike animations with unmatched speed and quality. By joining Frostbite, you'll be at the forefront of game engine innovation, collaborating with top-tier developers to push the boundaries of interactive realism and immersive gameplay. Shape the future of gaming technology and leave your mark on the next generation of games.

Role Summary

As a Frostbite Quality Designer, part of the User and Support Engagement (FUSE) team reporting to a Development Director, you'll support our partners across EA, monitor community channels, and analyze feedback to evaluate Frostbite's quality. You'll work with cutting-edge technology alongside industry experts. This is a hybrid remote/in-office role.

Responsibilities

• Primary relationship management for supporting our EA partners

• Engage in internal support channels

• Liaise between customers and internal development teams

• Ensure requests are acknowledged and actioned

• Test findings, collaborate with QA, and suggest documentation changes

• Understand and participate in quality strategy and meetings

• Provide success metrics and feedback

• Collaborate on documentation integration

• Enhance release quality with data analytics

Your Success

You will:

• Learn about Frostbite tools and services

• Support and troubleshoot customer requests

• Provide analytics reports on release quality

• Understand Frostbite domains and provide them constructive feedback and insights

Qualifications