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Maklumat Am

Lokasi: Austin, Texas, United States of America 
  • Lokasi: Austin
  • Negeri: Texas
  • Negara: United States of America


ID Peranan
212865
Jenis Pekerja
Regular Employee
Studio/Jabatan
CT - IT
Pengaturan Kerja Fleksibel
Hybrid

Description & Requirements

Electronic Arts mencipta pengalaman hiburan tahap seterusnya yang memberi inspirasi kepada pemain dan peminat di seluruh dunia. Semua orang adalah sebahagian daripada kisah di sini. Sebahagian daripada komuniti yang terhubung merentasi dunia. Tempat di mana kreativiti berkembang maju, perspektif baharu di alu-alukan dan idea adalah penting. Satu pasukan di mana semua orang terlibat dalam permainan.

The Challenge Ahead 

The EA IT Player and Creator Experience team develops platforms and services that support player-facing experiences at scale. Our systems assist players throughout their support journey, help creators to share content that promotes our games, and help maintain safe online communities. We build low-latency, cloud-native, and AI-enabled applications that enhance Fan Care and Creator Engagement for a global audience.

As a Software Engineer - SRE, you will report to Sr Manager of Engineering. Your work will focus on improving the reliability, scalability, and operational excellence of micro frontend and microservices-driven systems that power player experiences. You will guide SRE programs to improve system availability, performance, and resilience across systems. You partner closely with engineers, product managers, and leadership to balance feature velocity with system reliability. This role is critical to delivering FY26 goals by advocating SRE best practices across design and operations. 

The role is Hybrid in Austin (3 days in office). 


Main Responsibilities:

  • You define and track SLOs, SLIs, and error budgets for critical services
  • You bring expertise to design, implement and optimize monitoring, alerting, logging, and distributed tracing solutions using industry-standard tools 
  • You bring experience with incident response, root cause analysis (RCA), and postmortem processes to prevent recurrence and improve system reliability 
  • You build end-to-end observability with metrics, distributed tracing, and logs for microservices
  • You are skilled in automating operational tasks to reduce toil and enhance system performance, reliability and observability
  • You are proficient in tuning alerts to minimize noise and ensure applicable signals during incidents 
  • You will review service architecture for scalability, fault tolerance, and operability
  • You will help improve CI/CD pipelines with reliability, testing, and deployment safety checks
  • You will support cloud-native deployments on AWS and containerized platforms (Docker/Kubernetes)
  • You collaborate with development teams to build reliability into Frontend and Java/Spring Boot services from design through production.
  • Additionally, you contribute to run-books, operational documentation, and knowledge sharing


Core skills:

  • Demonstrated expertise in Java, Spring Boot, and microservices architectures (3+ years) 
  • Hands-on experience with AWS services and cloud-native architectures (2+ years), Familiarity with Docker, Kubernetes
  • Experience improving CI/CD pipelines with reliability, testing, and deployment safety checks 
  • Ability to review service architecture for scalability, fault tolerance, and operability (3+ years)
  • Reliability Mindset  - 2+ years of experience with incident management, on-call rotations, and post-incident analysis
  • Experience communicating updates, RCAs and resolutions to customers and other partners to explain operational risks and trade-offs


Tentang Electronic Arts
Kami berbangga mempunyai portfolio permainan dan pengalaman yang luas, lokasi di seluruh dunia dan peluang merentasi EA. Kami menghargai kebolehsuaian, ketahanan, kreativiti dan sifat ingin tahu. Daripada kepimpinan yang menyerlahkan potensi anda, kepada mewujudkan ruang untuk pembelajaran dan membuat uji kaji, kami memperkasakan anda untuk melakukan kerja-kerja yang hebat dan mengejar peluang untuk pertumbuhan.

Kami mengambil pendekatan yang holistik dengan program manfaat kami, memberi tumpuan kepada fizikal, emosi, kewangan, kerjaya, dan kesejahteraan komuniti untuk menyokong kehidupan yang seimbang. Pakej kami disesuaikan untuk memenuhi keperluan setempat dan mungkin merangkumi perlindungan penjagaan kesihatan, sokongan kesejahteraan mental, simpanan persaraan, cuti bergaji, cuti keluarga, permainan percuma dan banyak lagi. Kami memupuk persekitaran di mana pasukan kami sentiasa boleh membawa pengalaman terbaik mereka.

Electronic Arts adalah majikan peluang yang sama rata. Semua keputusan pekerjaan dibuat tanpa mengambil kira kaum, warna kulit, asal negara, keturunan, jantina, identiti atau penzahiran jantina, orientasi seksual, umur, maklumat genetik, agama, kecacatan, keadaan perubatan, kehamilan, status perkahwinan, status keluarga, status veteran, atau mana-mana ciri lain yang dilindungi oleh undang-undang. Kami juga akan mempertimbangkan pemohon pekerjaan berkelayakan yang mempunyai rekod jenayah selaras dengan undang-undang yang berkenaan. EA juga menyediakan tempat tinggal di tempat kerja untuk individu yang berkelayakan dengan kecacatan seperti yang dikehendaki oleh undang-undang yang berkenaan.