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通用信息

地点：Köln, Germany 
角色 ID
209247
工作人员类型
Temporary - with Benefits (EU & Malaysia)
工作室/部门
CTO - IT
弹性工作安排
Hybrid

描述和要求

Electronic Arts 打造更高层次的娱乐体验，激励世界各地的玩家和粉丝。在这里，每个人都是故事的主角。活跃社群，畅联全球。这里充满创造力，鼓励新观点，注重好创意。这是一支人人都能让游戏成为现实的团队。

Electronic Arts Information Technology (EAIT) group keeps our employees and business operations  connected  globally. As a digital entertainment company, EA’s enterprise technology needs are diverse and span across game development, workforce collaboration, marketing, publishing, player experience, security, and corporate activities. 

Responsibilities:

  • You will provide daily technical support to EA studios on endpoints including Windows and Mac desktops, laptops and mobile devices.  

  • Support latest game consoles and meeting rooms technologies.

  • Deploy and support operating systems and client software, including Windows, macOS, Office 365, game development software using MDT, MS Intune, Jamf or Tanium, Filers.

  • Participe/manage in local IT projects, and deliver global/regional IT projects in the sites.

  • Follow EAIT processes to perform change, incident/problem, and configuration management tasks.

  • Purchase IT hardware/software for the studio, manage IT assets.

  • Support studio employees hybrid work models.

  • Develop relationships and communicate with business teams and studios.

  • You will report to Madrid’s Site IT Manager.

Qualifications:

  • 2+ years of experience in an IT support role

  • We are looking for candidates with experience supporting and troubleshooting endpoints, game consoles and meeting room technologies including Windows Workstation OS, macOS, Zoom, Slack, Google Drive and Office 365 suite.

  • Experience working with Active Directory, MS Intune, Jamf, Windows Server, basic network services like DNS, DHCP.

  • Native or fluent German and fluent in written and spoken English skills, being global teams



Electronic Arts
我们拥有全面的游戏组合和丰富的体验，在世界各地设有分支机构，而且在整个 EA 提供大量机会。我们非常重视适应能力、韧性、创造力和好奇心。我们提供领导岗位让您发挥潜力，为学习和尝试提供空间，赋能您出色地完成工作并寻求成长的机会。

我们对福利计划采用整体方法，强调身体、情感、财务、职业和社区健康，以支持平衡的生活。我们的套餐专为满足当地需求而量身定做，可能包括医疗保险、心理健康支持、退休储蓄、带薪休假、家事休假、免费游戏等。我们营造和谐的环境，让各个团队始终都能尽展所能。

Electronic Arts 是一个注重机会平等的雇主。在聘用员工时不会考虑其种族、肤色、国籍、血统、生理性别、社会性别、性别认同或表达、性取向、年龄、遗传信息、宗教、身心障碍、医疗状况、怀孕状况、婚姻状况、家庭状况或兵役状况，或任何受法律保护的其他特征。我们也会遵守相关法律，考虑招聘有过犯罪记录的合格应聘者。EA 还会根据适用法律的要求，为合资格的残障人士提供工作场所的便利。